hi! how can we help you?

Products Questions

Yes, most products use 304 stainless steel or rust-proof finishes for humid bathrooms.

All items include detailed guides—no professional tools needed for most.

Yes, our hardware fits most standard bathroom/kitchen setups.

Premium 304 stainless steel, durable ABS, and tempered glass.

Yes, many models have 1.8 GPM flow restrictors to save water.

Payment Questions

We only offer Cash on Delivery (COD) for secure payments.

No, there are no extra charges for cash-on-delivery.

No—pay only when your order arrives at your door.

No, we only accept cash for COD deliveries.

The order will be rescheduled or canceled—no penalties.

Privacy Questions

No, we never sell or share your information with external entities.

We securely store data only for order fulfillment, then encrypt it.

No, we don’t use tracking tools to monitor your website usage.

Yes, your phone/address is only used for delivery updates.

No—we don’t store any payment info (COD is cash-only).

Refund Questions

Yes, defective items qualify for full refunds within 14 days.

Refunds are processed within 3-5 business days of return receipt.

No, we cover return shipping for defective or incorrect items.

Yes, within 7 days—item must be unused and in original packaging.

Contact our support team with your order ID to request a return.